Services
General Dynamics C4 Systems has extensive knowledge to share with our customers and offers a range of services:
| Customer Service Organization |
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The Customer Service Organization
provides 24/7 assistance to General Dynamics' customers
worldwide through support and services related to
our products and systems. We focus support in several
areas including the customer care center, technical
support, and service delivery,
as well as other professional services. (Please see the Information Assurance Support Center for Network Encryption and Secure Wireless and Wireline Products support.) |
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Information Assurance Support Center |
The Information Assurance Support Center provides help desk, training, installation, testing, documentation, technical support, configuration management (software and hardware), and depot operations support for DoD and Federal Government Information Security (INFOSEC) product customers.
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| Satellite
Communication Services |
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As a major provider of Iridium® satellite services and support to U.S. and foreign governments, General Dynamics Satellite Communication Services give you access to the world with communication products for the Iridium system. The Iridium system allows true global roaming by communicating directly through satellites.
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Our teams of engineers, operations professionals and program managers ensure our steady, continual growth through competence, customer focus and program performance. Spacecraft systems and subsystems engineering, mission planning, ground systems engineering and management, communications and network services are all part of the services offered through the SpacePlex™ operations center.
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The System Support/Logistics business area of General Dynamics C4 Systems provides a wide range of services and logistics – Regional Support Centers, Contractor Field Service Representatives, Depot Operations, Shelter Overhaul, Training, a Logistics Reporting System and Configuration Management. We are dedicated to solving the needs of our customers and providing the best possible products and services in the right place at the right time.
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General Dynamics C4 Systems provides training and support for information security products and systems through the Information Assurance Support Center.
Our computer-based training and simulation systems
and management tools provide defense and public safety users with the software
and systems training and support they need to effectively and efficiently manage
and visualize training exercises.
General Dynamics C4 Systems also provides comprehensive training
services which include the design and development of classroom and web-based
training materials, computer-based training, and distance learning products.
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®Iridium is a registered trademark of Iridium Services, LLC. |
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