Customer Care Center
SHOWCASING THE “ONE CALL” TADPOLE CLIENT CARE CENTER
1-800-734-7030
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Tadpole Customer Support Contact Info
America's CCC (Client Care Center):
5:00 am - 5:00 pm, US Pacific Standard Time, Monday through Friday (excluding holidays)
Toll Free: 800-734-7030 Email: support@tadpole.com
EMEA CCC (Client Care Center):
9:00 am - 5:00 pm, UK Time, Monday through Friday (excluding holidays)
Tel: +44 870 432 41 61
Fax: +44 870 432 41 62
Email: support@tadpole.com
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Our commitment is to provide you, our client, with both the products and support services necessary for success in your enterprise. The Client Care Center strives to consistently provide world-class service and continues to make improvements thanks to the valuable input and ideas from our customer base.
The convenient "One Call" Client Care Center number, 800-734-7030, allows a single entry point of access to meet all your needs (or email us at support@tadpole.com), including:
- Troubleshooting and/or RMA Origination
- Software updates and patches
- Repair and spare part inquiries
- RMA Status check on Service Unit and Warranty/Service Parts Orders
- Delivery Status Updates for Service and Repair Unit Orders
- Link to on-line Downloads
Our "One Call" Client Care Center access number in the America's 800-734-7030 between 5:00 am and 5:00 pm, US Pacific time, Monday through Friday (excluding holidays) or e-mail us at support@tadpole.com
NOTE: For support and queries in Europe, Middle East and Africa (EMEA), please call:
+44 870 432 41 62 (fax +44 870 432 4162) between 9:00 am and 5:00 pm, UK time, Monday through Friday (excluding holidays).
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