Customer Care

Help is only a phone call away...

The Customer Care Center answers calls and responds to email around the clock.

Iridium Phone

7/24 technical help desk

Varied levels of support adapted to individual customer need

Equipment & software support

Call tracking and reporting

Dispatch to field service

Escalation

New user support

Training registration

Web user support

Trend analysis

Technical experts provide advanced support for products and systems

Remote network monitoring & alerts

System-wide fault detection/fault location

Performance and configuration management

System and application management

System simulators

WAN link outage

Database disk utilization trend

Security

Customer Care Center

Contact Customer Care
In the U.S. (877) 449-0600
Outside the U.S. Toll-Free AT&T Direct (877) 466-9467

(Dial AT&T Direct access number for the country where you are located.
When prompted, enter (877) 466-9467.)


	Customer Service Organization (CSO) Service Delivery Customer Care Additional Products

SERVICE ITEMS
	• Customer Service Organization (CSO) • Satellite Communication Services • Satellite Operations • Systems Support & Logistics • Training • Visual Media Communications

CONTACT INFORMATION
	For more information, contact: info@gdc4s.com
	To reach CSO toll free from your Iridium phone anywhere in the world, dial 4411.