Service Delivery

The Service Delivery team is on hand for order fulfillment and complete service management.

Warranty Tracking & Repair Equipment warranty tracking by serial number Return authorization process Repair of secure and non-secure equipment In-warranty, out-of-warranty & above-warranty repair and invoicing on contracts Installed configurations/as maintained bill of material	Inventory Management Spares management Phone number management Equipment & SIM card procurement Equipment procurement Equipment warehousing Special kitting of equipment/collateral
Billing Pricing catalog maintenance Obtain network billing records Mark-up or re-rate billing records Produce billing file to bill end-user Produce end-user invoice	Order Fulfillment Equipment shipment Account set-up & maintenance Service provisioning on network Service activation & deactivation

Contact Service Delivery
In the U.S. (877) 449-0600
Outside the U.S. Toll-Free AT&T Direct (877) 466-9467